Frequently Asked Questions

YES. Once you register for the course, you will have immediate access to the course.

YES. Everything you need to complete your course is included in the course content. There may be links to resource materials, but these will be available to view/download/print immediately without exiting the course area.

This learning is self-paced. This means that each participant moves through the learning material at a rate that matches his or her learning style, prior understanding of the topic, and time availability.

NO. You can log out at any time and log in again later using your Email and Password. The system will remember where you left off and start you there the next time you log in. There is no expiration date for accessing the course.

You cannot 'fail' the course, although you can 'fail' a test. This course includes mandatory testing to ensure that you understand the course material. If you fail a test you must review the unit and try again. You can take a test as many times as needed to achieve a passing grade. When you have passed all tests, you can download/print your Certificate of Completion.

NO. You can access your account from any computer that has an internet connection. You can also train using your mobile device or a tablet device.